Privacy Policy
Last updated: October 26, 2026
Hiru Print respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information is collected, used and shared when you visit our website or request printing services.
1. Information We Collect
When you contact Hiru Print, request a quotation or submit a printing order, we may collect:
- Your name and business name
- Email address and phone number
- Printing requirements, quantities and specifications
- Artwork, logos, images and other files you provide
- Delivery information when required for an order
- Information contained in your messages and inquiries
Our website may also collect technical information, such as IP addresses and browser information, for website operation and security.
2. How We Use Your Information
We use the information you provide to:
- Respond to inquiries and quotation requests
- Prepare estimates and process printing orders
- Review artwork and confirm printing specifications
- Communicate about quotations, proofs and orders
- Coordinate production and fulfilment
- Maintain business records and protect our website
3. Artwork and Uploaded Files
Artwork, designs, logos and other files submitted by customers are used to review, prepare or fulfil printing requests.
Files may be shared with printing and production providers when necessary to complete an order.
Please avoid submitting unnecessary sensitive personal information in artwork or uploaded documents.
4. Sharing Information
Hiru Print may share information with service providers involved in website hosting, email communications, printing, order fulfilment or delivery when reasonably necessary to provide requested services.
We do not sell customer personal information to advertisers.
Information may also be disclosed when required by applicable law.
5. Cookies and Website Technology
Our website may use cookies and similar technologies to support website functionality, security and administration.
Third-party services used on the website may process technical information according to their own privacy practices.
6. Information Security and Retention
We take reasonable steps to protect the personal information and artwork entrusted to us.
Information is retained for as long as reasonably necessary for business, order fulfilment, recordkeeping and applicable legal requirements, and is deleted or otherwise securely handled when no longer required.
No online transmission or storage system can be guaranteed completely secure.
7. Marketing Communications
Submitting a quotation request does not automatically subscribe you to promotional emails.
Any promotional electronic communications are subject to applicable Canadian anti-spam requirements. You may withdraw marketing consent as permitted by law.
8. Your Privacy Rights
You may contact Hiru Print to ask about personal information we hold about you, request corrections or make an applicable access or deletion request.
Some information may need to be retained for legal, accounting or legitimate business purposes.
9. External Websites
Our website may contain links to third-party websites and social media platforms. Their privacy practices are governed by their own policies.
10. Contact Us
For privacy questions or requests, contact:
Hiru Print
Winnipeg, Manitoba, Canada
Email: info@hiruprint.com
Website: https://hiruprint.com
11. Changes to This Policy
We may update this Privacy Policy to reflect changes to our services, website technology or applicable requirements. The latest version will be published on this page.